Our Commitment 

Miami Beach Hotel Group is committed to ensuring that our websites, booking engines, and guest services are accessible to all individuals, including those with disabilities. 

 

Digital Accessibility 

  • We follow WCAG 2.1 AA guidelines where possible to provide an accessible and user-friendly website experience. 
  • Our websites are designed to be compatible with assistive technologies, including screen readers, voice recognition software, and keyboard navigation. 
  • We continuously monitor and test our websites for accessibility issues and make updates as needed. 

 

Hotel Accessibility Features 

Accessibility features may vary by property but may include: 

  • ADA-compliant guest rooms and bathrooms 
  • Accessible entrances, routes, and public spaces 
  • Elevators serving all guest floors 
  • Service animal-friendly policies 

For specific accessibility features at a particular hotel, please contact the property directly or email us. 

 

Feedback 

We welcome your feedback on our accessibility efforts. If you encounter any issues accessing our Services or require assistance, please contact us: 

Email: marketing25@southbeachgroup.com 
Mailing Address: 
Miami Beach Hotel Group – Accessibility Team 
Miami Beach Woman’s Club 
2401 Pine Tree Drive 
Miami Beach, FL 33140 USA